Orders take up to two days to process at the warehouse. A US Postal tracking number is provided for all orders when shipped as long as a valid email address is provided at the time of order. If no tracking number is received, one can be provided via email any time prior to delivery if one is available at email: INNOVATIVE PEPTIDES
Payment Option: Innovative Peptides will only accept Mastercard and Visa via the website shopping cart. No money orders, paypal, or other credit card options are accepted at this time.
NOTE: We are no longer shipping Canadian, Australian, or APO addresses due to the multitude of difficulties with transit errors. For any other international order you MUST choose "Global Express" for your tracking to register and work properly with updated transit information. Priotiy shipping is not traceable.
IF YOU HAVE AN ORDER THAT HAS BEEN UNREASONABLY DELAYED DUE TO OUR ERROR, WE OFFER PRODUCT DISCOUNTS or FREE PRODUCTS FOR YOUR INCONVENIENCE. EMAIL CUSTOMER SERVICE IF YOU HAVE CONCERNS THAT YOUR ORDER HAS BEEN DELAYED AND WE WILL TAKE CARE OF YOUR ISSUE PROMPTLY.
NOTE: OUR NORMAL SHIPPING POLICIES DO NOT APPLY DURING SALES, SPECIAL EVENTS, NATURAL DISASTERS/ DISTURBANCES OR POSTAL HOLIDAYS.
SPECIAL ORDER ITEMS SOME PRODUCTS MAY BE LABELED AS SPECIAL ORDER ITEMS. PLEASE ALLOW 7-10 BUSINESS DAYS FOR THESE ITEMS TO BE SHIPPED. ALL ORDERS ARE SHIPPED WITHIN 24-48 HOURS UNLESS LABELED OTHERWISE.
BACKORDER POLICY OCCASIONALLY, A PRODUCT WILL GO ON BACKORDER DUE TO HIGH DEMAND. OUR POLICY IS TO UPDATE OUR SITE AS SOON AS THIS OCCURS AND IN THE EVENT AN ORDER HAS ALREADY BEEN PLACED. YOU MAY CHOOSE TO CANCEL THE ORDER AT THAT TIME OR IF YOU CHOOSE TO WAIT FOR THE AVAILABILITY OF THE BACKORDERED PRODUCT. TO COMPENSATE YOU FOR THE DELAY WE OFFER A FREE PRODUCT FOR THE INCONVENIENCE BY GIVING STORE CREDIT.
EMAIL
FOR CUSTOMER SERVICE INQUIRIES OR SHIPPING CONCERNS CONTACT US AT email: INNOVATIVE PEPTIDES
